The IT Communications Fellow will own proactive, transparent IT communications to the organization. This role focuses on transforming technical information into clear, accessible content for employees and supporting IT-related reporting and communications initiatives.  This will include publishing internal web content, bulletins, alerts, systems and capabilities maps, metrics , and roadmaps. 
 

Responsibilities:  

• Draft and manage IT communications, including company-wide emails and the IT newsletter, ensuring clear, consistent messaging and timely distribution. 
• Maintain IT Employee Center content by updating and developing instructional materials, ensuring information is accurate, current, and easy for staff to navigate (ex: “How To” guides for logging in, requesting IT services, and troubleshooting common issues).
• Collaborate with IT team members to convert technical concepts into user-friendly language for internal audiences. 
• Manage and maintain the IT section of the EVP Report and assist with related content updates as needed.

Qualification Requirements:  

• Bachelor’s degree or equivalent education or experience in Communications, Technical Writing, Information Systems, or a related field. 
• Strong written and verbal communication skills, with the ability to explain technical concepts clearly and accurately. 
• Comfort working with technology and learning new tools and systems. 
• Proficiency in Microsoft Office Suite, especially Word, Outlook, and Excel.
   

Preferred Qualifications:  

• Experience writing internal communications, documentation, or instructional content. 
• Familiarity with content management systems or internal portals. 
• Ability to organize information clearly and manage multiple content updates simultaneously. 
• A detail-oriented, curious, and collaborative mindset.