Hi there! I hope that you are all well.
Trust is one of the cornerstones of effective leadership. Here are 6 ways a leader can build trust according to Dr. Jeremy Statton:
1. Expose yourself. Open yourself to others. Not in a dangerous way where people can take advantage of you, but rather in a way that demonstrates honesty and humility. Your team needs to know that you are just like them. Be willing to admit your own failures. If you put up a wall around yourself, your team will too.
2. Take the hit. When undesirable outcomes happen, we are all quick to point the finger. If your team members see that you are willing to take the blame for the good of the team, even if its not directly your fault, then they will start to let go and trust you. As leader of a team you need to accept the responsibility for both the good and the bad.
3. Build your team members up. This is the opposite of taking the hit. Whenever it is appropriate make sure you praise your team members in front of their peers and superiors. Be sure to applaud their efforts and results. Never try to take sole credit for something good that the team did.
4. Get rid of the leash. Allow for freedom to explore new ideas and to be creative. If people feel that you are micro-managing them, they will stop trusting you. Make room for failure and more importantly the opportunity to learn from failure.
5. Accept confrontation. Fighting is not good, but neither is false agreement. When there is a difference of opinion, promote discussion. Explore solutions with the intent to solve problems. If disagreement never occurs, then your team is afraid of telling you the truth.
6. Find the value in each person. We all have weaknesses, but we also have strengths. Everyone brings something different to the table. Find what is unique in each individual and use that unique strength for the good of the team.
See you around,
Shlomo Einhorn
Rabbi of West Side Institutional Synagogue - www.wsisny.org
Director of WINGS – A OU Synagogue Consulting Group – http://www.ou.org/synagogue_services/wings
Email: wings@ou.org
